Thank you for visiting our support page. Below are the frequently asked questions. If what you require is not included, please use the contact button below.
To submit a feature request, please use the contact button and provide as much detail as you can. We will come back to you as soon as we see your message.
What is Risk View HEALTH and when will it be available?
Risk View HEALTH records consumed chemicals, nutrients and contents of registered food products, to provide a risk view against allergies and health triggers.
We anticipate the official Android and ios commercial release in mid 2025.
For help on importing or creating your assessment Standard / Model, it is likely that others have created or imported the one you require. In the first Instance please contact the User Support Group, where you can also explore other self help answers.
You may also wish to review the examples provided, which you can use to extrapolate for your own use and add to within Risk View Designer.
When is the next DESIGNER feature release?
New features are released for those under a support and maintenance contract. Whilst we cannot give a fixed time period, experience tells us that we would expect this to be once a quarter.
If there is a specific functionality that you would like, drop us a line and we will be able to give you feedback if it is in our current plan and a timeline.
